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Caramella – Privacy Policy

Caramella – Privacy Policy

Effective date: October 2025
App name: Caramella
Developer: Bertil Jasper Cochlovius
Contact: hello@caramella.life

1. Purpose

Caramella helps people living with diabetes capture meals, calculate insulin boluses, and log daily data in a simple, privacy-first way.

2. Data We Collect

Caramella stores only the data required for your use of the app:

  • Account information: email address and optional first name/avatar.
  • App data: meals (photos, nutrients, notes), diary entries, insulin entries, settings (ICR, ISF, targets), and ratings.
  • Device data: basic technical logs (for crash/error diagnosis; no advertising ID).
  • Payments: if you buy a subscription, Apple or Google handle the purchase and billing. Caramella receives no payment details.

3. How We Use Data

  • To operate and personalize your app experience.
  • To sync and back up your entries securely on Supabase.
  • To generate your exports (CSV/PDF).
  • To analyze anonymous usage statistics (only if you consent to analytics).

4. Data Storage and Security

All data is stored in the European Union (Supabase Postgres + Storage) with Row-Level Security (RLS) so you can only access your own data.
Photos and avatars are stored in user-scoped folders.
All connections are encrypted (HTTPS / TLS).

5. Data Sharing

We never sell or share your data with third parties for advertising.
Only essential processors are used:

  • Supabase Inc. (for database, authentication, storage)
  • OpenAI LLC (for meal photo analysis via anonymized API call)
    Each request is sent without personal identifiers.

6. Your Rights

You can at any time:

  • Access or export your data (CSV/PDF inside the app).
  • Delete your account and all stored data (Settings → Delete Account).
  • Withdraw consent for analytics.

To exercise other GDPR rights (access, rectification, erasure, restriction), email privacy@caramella.life.

7. Legal Basis

Processing is based on your consent (Art. 6 (1)(a) GDPR) and performance of contract (Art. 6 (1)(b) GDPR).

8. Children

Caramella is intended for users 16 years and older.

9. Changes

We may update this policy occasionally. The current version is always available at https://caramella.life/caramella-privacy-policy/